National Programs

There are several national organisations and government programs that support carers by providing them with education, counselling, information about local support services, and access to respite care. Information about key services is provided below:

Carer Gateway

Phone Icon 1800 422 737

The National Carer Gateway is a government website and helpline with information, support and advice for carers. There are interactive searches to determine what type of information or support you are seeking. Alternatively, Carer Gateway helpline staff can link carers to education, counselling and respite services.

Alzheimer’s Australia

Phone Icon  1800 100 500

Alzheimer’s Australia is the peak body for providing support and advocacy for people living with dementia and their carers in Australia. Their website provides information about national and state initiatives relating to dementia and carer issues. Alzheimer’s Australia offers a range of services including:

  • National Dementia Helpline
  • Information resources
  • Education courses
  • Training opportunities
  • Carer support groups
  • Counselling services
  • Younger Onset Dementia Keyworker Program.

Carers Australia

Phone Icon  1800 242 636

Carers Australia is the peak body which supports carers through advocacy and delivery of support services. They also offer counselling services via the National Carer Counselling Program which include short term psychological and emotional support services.

Commonwealth Respite and Carelink Centres 

Phone Icon  1800 052 222

Commonwealth Respite and Carelink Centres are a national network that support carers in a range of ways including:

  • Information about local carer support services
  • Education and training
  • Linking carers to respite and other support services such as counselling
  • Consumer Directed Respite Care Packages
  • For information on emergency respite or unplanned respite visit the Emergency Respite page.

CRCC Pathway